Business Writing and Communication Skills

This two day course will help participants develop the skills necessary to communicate effectively. Participants will learn to say what they mean in a clear, concise style in written form. Through lecture, examples, and practice exercises, participants will gain confidence in their ability to plan and structure reports, letters, and memos. Correct formatting of various types of documents will be provided, as well as appropriate style strategies in professional written communication.


·  Communicates ideas and facts in writing in a clear and organised manner.

·   Adjusts style, length and level of written communication to fit the audience and the situation.


·    Apply techniques for documenting events to improve productivity.

·    Write clear and concise action -oriented letters, memos, and reports.

·     Apply grammatical rules to written communication.

·     Analyse miscommunication problems that occur in written communication


Introduction to business writing and communication skills

Learning to write

Why is business writing so important?   

Smart communication

Effective written communication

Purpose of writing


The audience

The 5WH plan for writing

Words and language

The correct choice of vocabulary



Three basic types of sentences

Grammar basics


Paragraphs and topics

Arranging paragraphs in a logical order

Layout for readability

Visuals and graphics

Business letters

Writing emails

Handling your inbox

Memorandum (memo)

Writing Minutes


Policy documents and contracts

Editing and revision

Writer’s block and creativity

Reflection: the working place


R2400 Early Bird Discount Cost R1936.00

This includes full course notes, tea/coffee and lunches on day one and two.To benefit from early bird discount of 20% you need to book and pay at least 7 days prior to the course.Also includes a FREE 30 Minute NLP Coaching Session to start you on the road to creating the life you want. 

We will be happy to receive your course reservation.

Click here to Book your seat